Terms of Service

1. Agreement and operator

These Terms of Service (the "Terms") are a binding agreement between you and Noamax AI ("Noamax")("Noamax", "we", "us", or "our"). By accessing or using our website, application, or related services, you agree to these Terms. If you use the service on behalf of a company or other organization, you represent that you have authority to bind that organization to these Terms.

2. What the service does

Noamax is a software service for stock contributors that helps generate and review stock-ready descriptions, keywords, and exportable metadata for photos, illustrations, vectors, and videos. The service is designed to reduce manual metadata work, support batch processing, and prepare output for use on major stock marketplaces.

The service is not a guarantee of acceptance by any third-party marketplace, not legal advice, and not a substitute for your own editorial review, rights clearance, or platform-specific compliance checks.

3. Eligibility and accounts

You must be legally able to enter into a binding contract to use the service. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must provide accurate information and keep it reasonably up to date.

We may use third-party authentication providers to support sign-in and account access. If account features are enabled, you are also responsible for complying with the terms and requirements of those providers.

We may suspend or restrict access if we reasonably believe an account is being used unlawfully, fraudulently, abusively, or in violation of these Terms.

4. Customer content and permissions

You retain ownership of the media, prompts, metadata, and other content you submit to the service ("Customer Content"). You grant us a limited, non-exclusive right to host, process, transmit, and use Customer Content only as necessary to provide, secure, support, and improve the service in accordance with our Privacy Policy.

You represent and warrant that you have all rights, permissions, and legal authority necessary to upload and process Customer Content through the service. You are solely responsible for the legality, accuracy, and use of Customer Content and for any final metadata that you publish or distribute.

5. Acceptable use

You must not use the service to:

• upload content that you do not have the right to use or process;
• infringe intellectual property, privacy, publicity, or other third-party rights;
• process unlawful, abusive, deceptive, fraudulent, or harmful content;
• interfere with the service, overload the infrastructure, or attempt unauthorized access;
• reverse engineer, scrape, or reproduce the service except as permitted by law; or
• use the service in a way that violates marketplace rules, payment-network rules, or applicable law.

We may remove content, suspend accounts, or terminate access if we reasonably determine that use of the service presents legal, security, or operational risk.

6. AI output and review responsibilities

AI-generated output may contain errors, omissions, or content that is incomplete, commercially weak, or unsuitable for a particular marketplace. You are responsible for reviewing and approving all descriptions, keywords, and exports before using them publicly or commercially.

We do not guarantee ranking performance, marketplace acceptance, legal sufficiency, or revenue outcomes from any generated output.

7. Subscriptions, credits, and usage rules

We may offer recurring subscription plans and pay-as-you-go credits. Credits are prepaid usage units for our own service only. They are not banked funds, are not redeemable for cash, are not transferable, and are not a general wallet or stored-value product.

Usage rates, plan limits, included credits, file limits, supported features, and pricing are described on the website and at checkout. We may update future pricing, packaging, or usage rules prospectively. Changes do not retroactively alter already-completed purchases unless required by law or expressly disclosed.

Unless otherwise clearly stated at purchase, pay-as-you-go credits remain on your account until used and do not disappear solely because a subscription renews, ends, or is canceled.

8. Payment, billing, and taxes

Payments are processed by Stripe or our other designated payment providers. By purchasing a subscription or credits, you authorize us and our payment processor to charge the selected payment method for the amount shown at checkout, including any applicable taxes.

Unless otherwise stated, prices are shown in the currency displayed on the website or checkout page. You are responsible for any taxes, duties, or governmental charges associated with your purchase, other than taxes based on our net income.

9. Renewals, cancellations, and refund policy

This section is intended to serve as our refund and cancellation policy for website and payment review purposes.

• Monthly subscriptions renew automatically each month until canceled.
• Annual subscriptions renew automatically each year until canceled.
• If you cancel a subscription, the cancellation takes effect at the end of the current paid billing period unless we expressly offer immediate cancellation in the product.
• Canceling stops future renewals but does not automatically create a refund for the current billing period.
• Except where required by law, subscription purchases are non-refundable once purchased, including the included subscription credits and access period they provide, and we do not provide prorated refunds for partial subscription periods, unused time, or unused included subscription credits.
• Pay-as-you-go credits are generally non-refundable once purchased or added to your account, and consumed credits are non-refundable, except where required by law or where we determine that a duplicate, unauthorized, or clearly erroneous charge occurred.
• We may, in our discretion, issue refunds, service credits, or billing adjustments for verified billing errors, duplicate charges, or material service failures.

For billing issues, duplicate charges, or cancellation questions, contact us at support@noamax.ai.

If your payment fails, we may retry the charge, suspend access to paid features, or downgrade service until payment is resolved.

10. Intellectual property

The service, website design, software, documentation, branding, and related materials are owned by us or our licensors and are protected by intellectual property laws. Except for the limited right to use the service in accordance with these Terms, no license or ownership rights are granted to you.

11. Service availability and changes

We may modify, suspend, or discontinue any part of the service at any time, including features, file limits, supported integrations, or plan packaging. We do not guarantee uninterrupted availability, error-free operation, or permanent support for any particular feature.

The service may depend on third-party providers, including hosting, payment, and AI infrastructure providers. We are not responsible for failures caused by third-party services outside our reasonable control.

12. Disclaimers

To the maximum extent permitted by law, the service is provided on an "as is" and "as available" basis. We disclaim all warranties, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or availability.

13. Limitation of liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, business, goodwill, use, or data, arising out of or related to the service or these Terms.

To the maximum extent permitted by law, our total liability for all claims arising out of or relating to the service or these Terms will not exceed the amount you paid to us for the service during the twelve (12) months before the event giving rise to the claim, or CAD $100 if you have not made any payments, whichever is greater.

14. Indemnity

You agree to defend, indemnify, and hold harmless Noamax and its affiliates, contractors, and service providers from and against claims, liabilities, damages, losses, and expenses arising out of your Customer Content, your use of the service, or your violation of these Terms or applicable law.

15. Governing law and disputes

These Terms are governed by the laws of the Province of Ontario, Canada, and the federal laws of Canada applicable there, without regard to conflict-of-law rules. Unless applicable consumer law provides otherwise, you agree that the courts located in Ontario, Canada will have exclusive jurisdiction over disputes arising out of or relating to these Terms or the service.

16. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will update the "Last updated" date and may provide additional notice where appropriate. Your continued use of the service after updated Terms become effective constitutes acceptance of the revised Terms.

17. Information and contact

For questions about these Terms, billing, cancellations, or legal requests, use the contact details below.

Owner: Oleksii Rashevskyi
Contact Email: support@noamax.ai